Get reliable solutions for any application with genuine Cat® parts and services.
It’s an interesting question: “what do your machines mean to you?”. And the answer can depend on a lot of things.
What sort of business do you have? How many machines do you run? How heavily invested are you in equipment? These are just some of the factors that influence the thinking.
But, in a great many cases, the short answer is “your machines mean everything to you”.
The health and performance of your machines is vital to the health and success of your business so you can’t afford to take chances with them.
You need to keep costs down and operating time up.
It’s simply not worth the risk of using inferior or unsuitable parts.
And when you combine the ease of purchasing genuine Cat® parts with the service, expertise and care you get with your Cat dealer, you’re always on solid ground.
Why choose genuine Cat parts?
There are lots of reasons to choose genuine Cat parts.
When you do, you know you will always get reliable solutions for any application, from general duty to performance parts, as well as Cat Reman parts remanufactured back to original Caterpillar quality specifications.
Genuine Cat parts are designed as a complete system and made specifically for Cat machines, and they are built to last with high- quality materials, manufactured to Caterpillar’s strict specifications.
They are meticulously tested in labs and in the field to protect critical systems and to help achieve the best return on investment.
All this, plus the peace of mind you get with parts covered by a 12-month Caterpillar Limited Warranty*.
They’re not just a Cat dealer. They’re your Cat dealer.
Whether you’re an owner-operator or a multi- national corporation, you will have access to the industry leading distribution and service and support from the extensive Cat dealer network.
Cat dealers are locally operated by people who are invested in your business’ success and are made up of Caterpillar trained technicians and industry-specific experts to give you the best support possible.
Your Cat dealer will listen to your unique needs and help find the right solution for your business, budget and goals.
Hassle-free ownership
Spend more time focusing on your business and less time organising machine maintenance with a Cat Customer Value Agreement (CVA).
A Cat CVA is a hassle-free ownership plan that ensures your Cat machine is kept in top working order, from total equipment maintenance and repair by a Cat dealer to having genuine Cat maintenance and repair parts delivered directly to you for your own installation.
By structuring the right agreement with your Cat dealer, you can help both lower the cost of owning your Cat machine and maximise your investment.
Do it yourself maintenance and repair solutions
If you like to do the work yourself, there are a range of solutions to help make machine maintenance easier.
- Cat Planned Maintenance Kits
With a Cat Planned Maintenance Kit, you can do your own machine maintenance and get all the genuine Cat parts you need – like filters, fluids, gaskets and seals – for your machine’s specific maintenance interval.
You save time and get the right parts when you need them.
- Cat Self-Service Options
Doing your own machine repairs and not sure where to start? Cat Self-Service Options include genuine Cat parts, step- by-step instructions, a list of recommended tooling and technical support when you need it for peace of mind.
Cat Digital Solutions
With your Cat equipment, and the right tools, you can take on any job. Digital tools from Caterpillar are designed to help maximise uptime and make Cat equipment easy to own.
Let’s take a look at the range of Cat Digital Tools to help optimise fleet management, provide maintenance and repair solutions, and easy access to genuine Cat parts ordering.
- Use Parts.cat.com and the Cat Central app for parts ordering
Parts.cat.com and the Cat Central app are your go-to place for genuine Cat parts.
Access the parts you need from wherever you are.
You can order any time, 24/7. Parts.cat.com and the Cat Central app fit in with your hours, which means you can:
- Get instant up-to-date parts pricing and availability
- Find the right parts and access maintenance information
- Choose pick up or delivery
- Get expert support
You can also instantly access the latest machine maintenance information. You just add your equipment by scanning the QR Code1 on your machine, or by inputting the machine’s serial number.
Once you’ve added your machines, you will instantly have access to up to the minute maintenance information, as well as real time pricing and parts availability.
The Cat Central app provides the added benefit of easy ordering right from your smartphone. If you already have an account on parts.cat.com you can expect the same value you’ve come to rely on. Simply sign in using your existing parts.cat.com login details to enjoy a simplified mobile experience.
- Help optimise fleet management with VisionLink®
Regardless of the size your fleet, VisionLink® can help you manage your machines to maximise uptime, increase utilisation and lower overall owning and operating costs.
It eliminates guesswork so you can take informed action. An updated interface helps you monitor idle time, fuel burn and CO2 emissions, and VisionLink’s asset tracking features ensure assets are where they need to be when they need to be there.
- Service your equipment with the Cat SIS2GO app
Doing your own repairs isn’t always straightforward, and it can be really challenging to find information you can trust to diagnose fault codes, understand repair and maintenance procedures, and ensure you have the right parts.
The Cat SIS2GO app is designed to help you with every stage of repair and maintenance by giving you instant access to Operator and Maintenance Manuals (OMM) and Parts Reference Guides for your equipment. And it is all Caterpillar-authored, so you can be confident that the information is right.
More ways to buy genuine Cat parts
It’s not just Cat Digital Solutions that make buying genuine Cat parts quicker and easier. In some cases, it’s the machines and parts themselves.
- QR Code1
One of the very smartest ways to order genuine Cat parts is via the QR Code1 that’s on every new Cat machine or can be fitted to machines.
A simple scan instantly connects you with serial number-specific information relating to your machine model, making
it easier than ever to search, find, order parts that are verified to fit your equipment and access Operator and Maintenance Manuals (OMM) and Parts Reference Guides.
Want a QR Code1 for your equipment? Contact your local Cat dealer today.
- Cat Hose Scan-to-Buy
Scan your Cat Smart Hose Label to re-order your hose assembly and continue working as your hose is being built.
The parts you need are added directly to your cart on parts.cat.com or the Cat Central app, so that you can place your order quickly and with confidence.
You can then pick up your new Cat hose assembly from your local Cat dealer or have it delivered to the job site.
It’s that important
You know exactly what your machine means to you, so you know how important it is to only use genuine Cat parts and services.
*12-month Caterpillar Limited Warranty: Includes labour costs if parts were originally installed by a Cat dealer. Warranty can vary by model and application; limitations apply. Contact an authorised Cat dealer for complete details about the applicable Caterpillar Limited Warranty.
1 QR Code is a registered trademark of Denso Wave Incorporated