Caterpillar® dealer WesTrac Pty Ltd has launched FlexiParts™ and Mining Services to provide clients with access to a broad range of used, refurbished and as-new parts.
A new website at www.flexiparts.com.au, with an extensive online inventory, is supporting the business online. The newly-branded business has operated as a division within WesTrac for some time and is now being established as a separate entity focused on sourcing and selling cost- effective parts, components and attachment solutions from their global network.
FlexiParts™ and Mining Services also allows customers to sell unwanted machinery and parts and will purchase and dismantle machines to ensure there is a large range and diverse inventory on hand. As well as Cat® parts and equipment, the business sources and sells a broad range from other OEM brands.
Exchange and outright purchasing options are also available for non-powertrain products.
Travis Cargill, WesTrac General Manager Mining & FlexiParts™, said the service was being ramped up in response to customer demand for more flexible solutions, differentiated price points and faster delivery times, which are not always possible when waiting for new parts and components.
“The major advantage of FlexiParts™ and Mining Services is that it provides customers with cost-effective options, sourced specifically for their needs, from anywhere in the world,” Travis said.
“That often reduces wait times that can occur when purchasing new parts and provides customers with significant savings.
“It’s also important to note that while the business is evolving into a standalone entity, it will continue to maintain its close ties with other divisions within WesTrac and retain in-depth familiarity of customer sites and requirements.”
Another major benefit provided to FlexiParts™ and Mining Services customers is the provision of transport frames, specifically designed to allow safe transportation of a broad range of items.
Danielle Bull, WesTrac General Manager Product Support, said that WesTrac has a duty of care under the Chain of Responsibility legislation to ensure safe transportation of bulky items, a key concern for customers.
“We’ve put a lot of emphasis on ensuring we can provide fit-for-purpose transport frames for a large range of parts, so customers know they not only have access to well-priced parts, but delivery to site will be a seamless process.”
More information is available on the new FlexiParts™ and Mining Services website available at www.flexiparts.com.au