Volvo CE recently hosted the Masters 2026 Region Asia Finals in Jakarta, Indonesia, bringing together seven of the region’s top dealer teams for an intensive competition focused on technical expertise, teamwork, and problem-solving in aftersales.
Held at PT Indotruck Utama’s(ITU) facility in Cakung, Indonesia, the event welcomed participants from Korea, Indonesia, Malaysia, Taiwan, the Philippines, Singapore, and Vietnam, reflecting the strength and diversity of Volvo CE’s dealer network across Region Asia.
Testing real-world service capabilities
Across two days of competition, teams rotated through four technical stations, each designed to replicate real-world service and maintenance scenarios:
- Excavator Station
- Articulated Hauler Station
- Wheel Loader Station
- Engine Station
At each station, teams were tasked with diagnosing and resolving faults within a fixed timeframe, using Volvo diagnostic tools and applying their technical knowledge under pressure. The format mirrored the challenges faced on actual job sites, where quick, accurate troubleshooting and effective teamwork are critical to maximising uptime and supporting customer operations.
Recognising the region’s top teams
Following a closely contested competition, the final standings were:
- 1st place: Team ITU, Indotruck Utama, Indonesia
- 2nd place: Team KSS, Korea Sales & Service, South Korea
- 3rd place: Team Volvo CE Singapore, Volvo CE Singapore, Singapore
The top two teams will represent Region Asia at the Volvo CE Masters 2026 World Final, taking place in September at Eskilstuna, Sweden.
Volvo CE Head of Uptime and Parts, Gerard Lim, , said every team came prepared, not just to compete, but to challenge for the crown.
“The level of readiness, focus, and determination was outstanding, and it created an intensely competitive environment that truly reflects the strength and ambition of our dealer network across Region Asia,” he said.
Building technical excellence for customers
The Volvo CE Masters 2026 Region Asia Finals competition played a key role in developing technical capabilities across the Volvo CE dealer network, helping technicians refine their diagnostic skills and stay up to date with evolving technologies.
By focusing on practical, hands-on challenges, the competition reinforced Volvo CE’s commitment to delivering reliable performance, efficient maintenance, and strong after-sales support for customers in the region.
