For four decades, Tilly’s Crawler Parts has been a cornerstone in the industry, with a commitment to selling only the best in parts and attachments.
In the fast-evolving landscape of construction and earthmoving machinery, the choice of reliable, high-quality attachments can significantly impact operational efficiency and project success.
Headquartered in Toowoomba, Southeast Queensland, and renowned for its dedication to providing an extensive range of new alternative parts and attachments, Tilly’s recently expanded its presence to Adelaide, underscoring its commitment to meeting customer needs with competitive pricing, superior quality, and swift delivery times.
Tilly’s prides itself on being a premier stockist of Bedrock attachments, a globally recognised brand known for manufacturing durable, cost- effective construction machinery attachments.
This partnership perfectly aligns with Tilly’s mission of delivering products built to last.
The Bedrock attachments available at Tilly’s includes essential items such as long-reach booms, ripper groups, scrub canopies, front blades, sweeps, stick rakes, wheel loader forks, and various quick hitch and thumb attachments suitable for a diverse array of excavators and other heavy machinery.
The compatibility of these attachments with leading machinery brands such as Caterpillar and Komatsu highlights its versatility and reliability in various operational contexts.
At Tilly’s Adelaide facility, customers have the opportunity to inspect a carefully curated selection of attachments upon request.
For items not immediately available in stock, Tilly’s guarantees prompt and cost-effective delivery anywhere in Australia, reinforcing the commitment to supporting timely project execution across the country.
Beyond the impressive array of attachments, Tilly’s boasts an extensive inventory of over 40,000 new alternative part-lines, catering to the maintenance and repair needs of heavy machinery operators.
This vast selection not only underscores Tilly’s commitment to providing comprehensive solutions but also ensures that customers have access to high-quality parts essential for sustaining operational continuity and efficiency.
Central to Tilly’s operational excellence is its highly skilled team of 10 parts interpreters. These specialists play a pivotal role in understanding and responding to customer requirements, ensuring that the right part or attachment is delivered promptly and accurately.
With a deep understanding of the diverse needs of its broad customer base across Australia, Tilly’s parts interpreters are committed to delivering efficient service with rapid turnaround times.
This commitment to excellence is encapsulated in Tilly’s guiding principle: “Right Part, Right Price, Right Now”, reflecting dedication to providing immediate solutions tailored to customer needs.
In addition to its robust product offerings and customer service commitment, Tilly’s extends its support through flexible credit account options. New customers can take advantage of a straightforward application process for a $3000 (inc GST) credit account, designed to simplify purchasing and facilitate seamless transactions.
Account holders benefit from 30-day credit terms, online account management, 24/7 reordering capabilities, expedited turnaround times, personalised pricing based on order history, and updates on new products. This customer-centric approach underscores Tilly’s commitment to enhancing operational efficiency and fostering long-term partnerships with the company’s clientele.
With a legacy spanning over 40 years, Tilly’s has earned a sterling reputation for reliability and excellence in the earthmoving machinery parts and attachments market.
The Adelaide expansion marks a significant milestone, characterised by an expanded range of attachments, competitive pricing, and unwavering dedication to exceptional service. This not only strengthens Tilly’s position as a leader in the Australian market but also reinforces its capability to meet the evolving needs of customers both locally and internationally.
For customers seeking further assistance or information, Tilly’s team welcomes enquiries and remains committed to providing tailored solutions that keep projects on track and operations running smoothly.
Whether through its comprehensive website, direct contact with the sales team, or personalised service from parts interpreters, Tilly’s ensures that every customer interaction reflects its commitment to excellence and customer satisfaction.