Refalo Excavations loyalty with Hitachi ZX65USB-5 mini excavator

Established in 2008, family owned, and operated Refalo Excavations is a fast-growing business based in Sydney, New South Wales specialising in residential and railway applications. Owner, Daniel Refalo believes his business growth and success over the past 10 years, is due to the combined family experience in earthmoving dating back two generations. This is where Daniel’s passion for earthmoving started as a child, helping his father run his own earthmoving business.

Encompassing business values of integrity, innovation and respect, Refalo Excavations have earned a solid reputation over the years for their hard work and commitment to supporting local communities and providing innovative solutions to their clients. The fleet of machines owned by the company are constantly used on various sites across Sydney, owner Daniel states, “Performance and reliability is key to our business, having machines that don’t have issues is what we strive for, and Hitachi can supply this.”

Hitachi Construction Machinery Australia Pty Ltd (HCA) and Refalo Excavations have enjoyed a healthy business relationship over the years and continue to work together. At current, every machine owned by Daniel is Hitachi branded and purchased from HCA. The fleet of Refalo Excavations include two ZX65USB-5 mini excavators.

Daniel’s loyalty to the Hitachi brand is due to the easy serviceability and smooth performance of their machines. “It’s an easy choice choosing Hitachi excavators over other brands” and further adding, “The main purchasing factor being the cab, as the cab on the ZX65USB-5 Hitachi mini excavators are the most spacious and comfortable on the market”. The cab is considered as the operator’s home for the duration of their daily shift, so it is absolutely vital the operator is comfortable and has sufficient space.

The Refalo team are impressed by the performance of the machines and support of HCA’s employees Bryce Gibson, George Paradisis and Steve Gibson. “All three are outstanding going over and beyond, delivering everything we require. Any issues that I have had was dealt with quickly and professionally,” adds Daniel.

The company’s latest purchase was on display at the HCA exhibitor stand at this year’s Diesel Dirt & Turf Expo held at Eastern Creek, Sydney. The ZX65USB-5 mini excavator was on display with a tilt rotator hitch attachment which gained a lot attention from event attendees. The Refalo team were present at the HCA stand happily answering questions and allowing attendees to inspect the machine and get into the excavator cab.

The team at HCA appreciate Daniel’s passion for the Hitachi brand and his positive word of mouth that has resulted in multiple machine sales. We look forward to a long-term working partnership with Refalo Excavations and supporting their business requirements in the future.

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