In the world of earthmoving machinery and parts in Australia, Tilly’s has been a name associated with reliability, quality products, and exceptional customer service: and now it has new owners in the USCO ITR Group.
From its humble beginnings in 1984, Tilly’s has consistently delivered on its promise to provide the right part at the right price right now.
Now, Tilly’s begins an exciting new chapter that promises to further build the business while staying true to its core values.
The decision for USCO ITR to acquire Tilly’s speaks volumes about the success and longevity of the Tilly’s business.
Recognising Tilly’s strong market presence, extensive product range and the depth of experience in the 60-strong team, USCO ITR saw an opportunity to integrate Tilly’s into its global network, while allowing it to retain both its unique identity and operational independence.
This strategic move signifies not a change in direction for Tilly’s, but rather a reinforcement of its commitment to providing quality service and products to its loyal customer base.
Existing customers will know that ITR has long been one of the preferred brands in Tilly’s catalogue of more than 40,000 product lines.
Customers can be assured that Tilly’s will continue to stock all the brands they know and trust, and these will in turn be complemented by an extended range of quality ITR products. Importantly, while Tilly’s gains the backing of a global company, its commitment to personalised customer service remains at the forefront.
Customers can still expect the same level of attention to detail, expertise, and care that the Tilly’s team is proud to provide.
Whether it is assisting with parts selection, providing advice, or sourcing hard-to-find parts, the dedicated team at Tilly’s Toowoomba continues to prioritise the needs of its customers above all else.
In addition to its extensive range of new alternative parts, attachments and components, Tilly’s will continue to offer a range of quality, near-new earthmoving machinery including late-model excavators, loaders, dozers and skid-steers.
Tilly’s extends its service offering with a full refurbishment workshop on site in Toowoomba. Trained mechanics perform complete undercarriage replacements and engine rebuilds right through to final drive or transmission rebuilds.
With preventative maintenance essential to long machine life, the Tilly’s refurbishment team is happy to offer mid-life rebuilds and quality, price-competitive services to customers across Australia.
For Tilly’s customers, the purchase of the company by USCO ITR represents more than just a change in ownership; it’s a testament to Tilly’s ongoing commitment to excellence.
With the strength and backing of USCO ITR, Tilly’s is poised to continue its growth and success, offering customers a powerful combination of quality products, extensive expertise, and personalised service. It’s business as usual at Tilly’s Toowoomba, but with even greater possibilities on the horizon.
Tilly’s General Manager Lance Hinrichsen said it was with great pride that the business’ strong position and years of success in the Australian market had been recognised and valued by the global leader in the industry, leading to the significant acquisition.
“Becoming part of a global powerhouse allows us to leverage buying influence and quality assurance at a manufacturing level, while retaining our own identity and trusted product offering. That means the best of both worlds for our valued customers,” he said.
