When you’re investing thousands of dollars in complex equipment, it pays to make sure you get the most out of them. That’s where Motion comes in handy.
Not only does Motion supply design and install a range of industrial solutions, it also offers the training and development resources to complement them.
Whether you need a refresher course or you’ve just installed the latest technology, there is a trained, local expert ready to take your team through the motions.
Motion National Engineering Services Manager Anthony O’Keefe said these courses were a win-win for his business and its customers.
“We want to make sure our customers are satisfied with the performance of the products that we supply because the happier the customers are the more likely they are to come back,” he said.
“We don’t want our customers buying the same products over and over again, we want them to get the desired life from every part.”
Motion has offered training courses for “forever and a day,” according to Anthony. This means the range of subjects available are as extensive as their product range.
This has only increased as the workforce has evolved and a need for more regular training has emerged.
“We’ve been training our customers for a very, very long time, and it has been customer driven as much as anything else,” he said. “Historically, it’s been something that we would provide from time to time, but demand has continued to increase over time.”
Having spent 23 years as a service engineer out of his 30 years at CBC and now Motion, Anthony is one who hones his craft over long periods and has remained loyal to his employer. However, he recognises the trend of younger staff changing jobs and careers more frequently.
This was shown in the Australian Bureau of Statistics’ (ABS) Job Mobility Report 20231.
This statistic, reaching a decade-high, emphasises the increasingly evident need for more frequent training, according to Anthony.
“People used to learn on the job, and they’d gather the skills naturally over time,” he continues.
“But now, we’ve found that the workforce has become a lot more transient than it used to be, so skills are being lost and there’s more responsibility on us to provide more customer training.”
The training typically includes a half- or full-day course, where Motion experts will visit a customer’s site.
To read the full article in Motion’s new interactive magazine, please click here.