Why Gromac Quarries recently chose Cat® Certified Rebuilds for their 980 Wheel Loader and 345 Excavator.
Gromac Quarries is a family owned and operated business in Northern Queensland that specialises in the supply of quality quarry products. They produce concrete aggregates, sealing aggregates, crushed rock, sand and road base pavement materials. Registered with Queensland Main Roads, Gromac supplies and delivers to the Civil, Rail and Road construction industries. The Gromac fleetincludes Cat® Wheel Loaders, Excavators and Articulated Trucks – 48 in total.
KEEP THE MACHINES YOUR OPERATORS KNOW WELL
As the Operations Manager at Gromac, Paul Hooton recently made the decision to order Cat Certified Machine Component Rebuilds on one of their Cat 980 Wheel Loaders and a Cat 345 Excavator. There were many sound reasons for the choice to rebuild. In particular, Paul cites operator familiarity with the current machines as the deciding factor. For Gromac, buying a new machine would have meant additional training for the fitters or the need to bring in more highly trained technicians. As Paul says, “The quarry locations and the Tier 3 engines that we currently have make it more flexible for our fitters to work in remote locations.”
A SOLID PARTNERSHIP BETWEEN DEALER AND CUSTOMER
Paul’s Customer Support Representative at Hastings Deering, Barry Searle, worked closely with Giro Samale, Caterpillar’s Aftermarket Service Representative to provide Paul with the optimal rebuild solution.
Giro outlined Paul’s options, in particularthe main benefits of a Cat Certified Machine Component Rebuild. As Giro said, “It’s done by the dealership using skilled technicians using the most updated Cat technology with only Cat genuine parts. It incorporates all the latest engineering upgrades that are available to that machine. And you have a factory standard option for extended protection that covers both parts and labour for the duration that you choose.”
FOR GROMAC QUARRIES, A GREAT ALL-ROUND EXPERIENCE
Paul couldn’t be happier with the outcome of the machine component rebuilds. They certainly won’t be the last Cat rebuilds that Gromac undertakes. As he says, “Based on our previous Cat Certified Rebuilds, we’re in talks with our dealer to get component rebuilds done on two 980H Wheel Loaders, and a full rebuild on a 980H Wheel Loader.”
*^Terms and conditions apply. See cat.com/rebuilds-au for details.