High quality plumbing works need high quality equipment. For Encore Plumbing, this means Kobelco equipment sourced from one particular dealer.
Formed in 2017, Encore Plumbing Services NSW is a commercial and industrial plumbing company based in Prestons, New South Wales.
Founded by experienced tradesman Michael Sposari, the family-owned business has built a solid reputation for integrity, professionalism, and hands-on expertise, delivering high-quality plumbing solutions for large-scale projects across greater Sydney.
It’s built its success on a fleet of top-flight equipment, which Michael says he gets mostly from only one source: STM Trucks & Machinery.
“Encore Plumbing Services has a long-standing and trusted working relationship with STM, one that extends back over two generations,” he said.
“Prior to setting up Encore, my dad had a transport company, and he was already buying off STM for more than 30 years.
“So I’ve always used STM and really couldn’t go anywhere else.
“We have multiple trucks ranging from a service truck to a Fuso MR truck. We also have every Kobelco excavator from 1.7 tonnes to the 13t models. We also have smaller machinery which includes a trench compactor and roller.
“The Kobelcos are very reliable, good strong machinery, so it just makes no sense for us to shop anywhere else. SCM is the biggest Kobelco dealership in Sydney, so they’ve they always have our business.”
Evidence of the efficiency of the Kobelcos was strongly demonstrated at a recent plumbing project carried out by Encore for pet boarding organisation Sydney Dogs and Cats Homes, which is setting up a new facility at the suburb of Kurnell.
Supported by $12 million in government funding, the move will transform the business’ ability to care for and rehome lost and injured pets.
“For this Job we used a range of Kobelco excavators from eight to 13 tonnes, as well as an ASV Posi-Track, all sourced from STM,” Michael said.
“We used this machinery for anything from deep trenching, shoring, pipe laying, box culverts and installation of concrete pits.”
Michael said since Encore was formed, he had bought more than 12 excavators from STM, as well as other smaller machinery such as the Posi-Track.
“STM has always been seen as the pinnacle of anything to do with trucks and machinery, which is what pulled us towards them in the first place,” he said.
“But as we continue to use STM, we find that their customer service and competitive pricing is what keeps us coming back.
“At STM we mainly deal with Mark Morris, Christian Bono and Bruno Gerace. All three of them always make sure we are looked after no matter what we require.
“They do a great job of making sure you feel like you are a part of the STM family every step of the way.”
Michael said one of the best features of STM was that it really was like a one-stop shop for his equipment needs, whether buying new machines or servicing existing ones.
“I do my finance through here, my servicing and repairs.
“Whenever we need maintenance, service or parts, we just go back to STM. They have always offered us great after sales service across the board.”
“If I need spare parts for emergency breakdowns, I don’t have to go anywhere else at all. Everything’s at my fingertips when I come here, so it just makes it so easy for me to keep my business going with STM.
“STM services all my gear from trucks to excavators. It’s very, very quick, very reliable. Same day service: bring it in and it comes back out straight away the same day, which is important for me because I need my stuff on the road at all times.
“The service is unbelievably quick. For example, we had a digger up in Newcastle that dropped a bit of oil and I thought that was it for the day.
“But within two hours STM had a technician up there and fixed it, and we still got another four hours of work in the day.
“I find it very professional, very quick, so it’s all nice and easy for me.
“You just know you will get looked after at STM. Everyone’s always happy. I wouldn’t recommend anyone else.”