With BOA, customers aren’t just buying the system. They’re gaining a partner.
It’s one thing to deliver great gear. It’s another to deliver real support. That’s where BOA stands out.
From onboarding to training, from hose fitting know-how to sales and marketing support, customers know they’re never on their own.
BOA Hydraulics is revolutionising onsite hydraulic hose repair and maintenance with its onsite hydraulic repair solutions designed and tailored to boost productivity and profitability, specialising in minimising downtime through planned maintenance and rapid reactive repairs.
In this industry, hydraulic uptime is everything.
So when you invest in a hydraulic hose repair system with BOA, you need more than a manual. You need people who understand the pressure and know how to help.
As one customer put it:
“The BOA crew have helped us since the start. From marketing support to hopping in the truck to drum up sales and get our name out there. Anytime I call our account manager, he picks up the phone and helps me with whatever I need.”
Support that sticks around
BOA isn’t the kind of company that drops off a trailer and disappears.
When it says it supports its customers, it means it.
The team stays close with regular check-ins and the backing of years of hands-on experience in the hydraulics industry.
Another customer summed it up perfectly:
“Support has continued with staff training, meeting new clients with us, regular phone calls and visits to check in. I can’t speak highly enough of the ongoing support we have received from BOA.”
This kind of commitment makes a real difference in the field.
When issues arise or opportunities come up, the company is already in the loop, ready to assist.
That means less downtime, smoother growth, and better outcomes.
A designated team, not a call centre
BOA’s integrated approach is built on four key pillars: the BOApod, the BOAhub, quality hydraulic hose and fittings, and hydraulics training and support.
And BOA customers have direct access to a dedicated support team.
Whether it’s training a new technician on BOAhub, solving a stock issue in the BOApod, or helping close a sale, its team shows up.
BOA support includes:
- BOAhub implementation: Hands-on guidance to get your team up to speed fast, with ongoing support as you grow.
- BOApod service support: Practical help to keep your BOApod in top shape—regular servicing, parts advice, and field-based troubleshooting.
- Sales and marketing assistance: From co-branded flyers and custom signage to pitching in on sales calls and helping refine your offer.
This isn’t tech support in a vacuum. BOA’s team is made up of people who know the gear, understand the pressure, and speak your language.
A real-world example
One BOA customer who runs a growing hose service business shared their experience:
“We couldn’t be happier with the support we have had from BOA. They have really got behind our brand. They have helped push what we are up to in the community. The supports awesome, right down to flyers and stickers, and getting involved on social media. We’re loving the relationship with BOA. And looking forward to a long one moving forward.”
That’s the BOA difference. The partnership doesn’t stop after setup. It evolves with your business.
Partnership built for performance
With BOA, customers are not stuck chasing down third-party support or waiting days for a reply.
They’re backed by real people who understand the hydraulic repair game.
BOA’s job is to make sure they get the most out of their system.
BOA has helped customers:
- Scale from one BOApod to five.
- Move from manual systems to full digital job tracking
- Open up new sales opportunities through proactive support
The company goes the extra mile so clients can focus on what matters: keeping machines moving and customers happy.
Built to scale
No two BOA customers are alike.
Some are just getting started with one BOApod and a few clients. Others are running national fleets.
BOA support adapts to where you are — and where you’re heading.
Need to train a new team member? BOA has you covered.
Looking to set up a second workshop? BOA will help plan it.
What help on designing a capability statement? BOA will work together with you.
Enjoy the freedom of total control
BOA’s support promise is simple: when you need help, it’s there.
And when you don’t, you’re in full control, backed by the tools, training, and team to get the job done.
That’s what partnership looks like. That’s BOA.
Whether you’re out in the field, under pressure, or expanding fast — BOA has your back. So you can enjoy the freedom of total control.
